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GENERAL TERMS

The advice, and interactions presented on this website and in our products and services are solely for informational and education purposes, in the area of promoting communication and wellness of pet owners and their pets.

The information supplied is meant to serve as tools for personal use at your own discretion in conjunction with medical, mental health, and veterinary professionals.

Unheard Miracles and Fatema Zahra are not licensed to provide medical, mental health, or veterinary services or advice.

The author assumes no responsibility for any circumstances arising out of the use, abuse, interpretation, or application of any information supplied on this website or in our programs. You understand and acknowledge that you are in the best position to evaluate how our information will impact your personal set of circumstances, including known and unknown risks. If you use or rely upon our information, you acknowledge that you do so voluntarily.

Our role is to support and assist you in understanding and improving your relationship with your pets and/or their behavior. Your success depends on many factors outside of our control, and you understand that additional and/or complementary services from third parties, at additional cost to you, may be required to get the best results.

Application of the principles outlined here may vary from person to person and animal to animal and you accept the risk that your results may be different. We cannot and do not guarantee that you will attain a particular result.

Do not disregard professional advice or delay seeking professional advice because of information you have read on this website or received from us. You agree not to use coaching sessions as a substitute for appropriate medical treatment and evaluation.

The company’s approach to health is that of a holistic nature, with each individual being acknowledged as a unique being with diverse needs mentally, physically, emotionally and spiritually.

Thus, there is no assurance that your animal will feel better or obtain improvement with their presenting condition(s). Our intent is to assist you and them with as much ease and grace as possible in as few sessions as possible. For some this may occur in a few sessions, for others it may take longer. You and your animals are ultimately responsible for your personal healing and well-being.

You also understand that it may be important to receive therapy yourself in order to help your animal. If at any time you feel uncomfortable with the work, it is your responsibility to inform us. Self-care is an extremely important part of your healing process, and we respect and support you in this. You are willing to also make appropriate lifestyle changes as needed.

You also understand that while you and/or your animals may immediately experience positive changes and results, you could also experience temporary difficulties as your bodies repair themselves. Your symptoms may intensify for a short period before relief is felt, so don’t be alarmed if this happens. You will be encouraged because these symptoms tell you that the therapies are working, supporting the body as it makes changes, addressing problems more aggressively. You also agree to be patient and gentle with yourself and your animal as you process and integrate these changes. If your bodies must create new neural pathways or generate new tissue or cells as it rebuilds healthier organs, joints, etc., this may take a few weeks or months, depending on the complexity of the task.

You affirm that you will state all known medical conditions, and will answer all questions honestly and to the best of your ability. You understand that this services are not a substitute for medical or veterinary examination and/or diagnosis. You understand that we do not diagnose illness, disease or any other physical or mental disorder. Likewise, we does not prescribe medical treatments or pharmaceuticals.